My new least favorite airport
The title goes to Boston's Logan International Airport. The setup is terrible.
I flew through Boston on my way back from San Fran last weekend. Although I was ticketed through United, my Boston-LGA leg was on the USAir shuttle. Because of the way Boston is set up, you are forced to exit one terminal and walk all the way to another terminal to get on a USAir flight.
There's no AirTrain or any sort of shuttle. You just walk .75 miles or so through endless walkways and halls. How backwards is that?
What's more, because you exited one terminal, you have to go through security at the next terminal. As regular readers know, airport security is a constant challenge for me. The last thing I need is to be forced to go through security a second time. Even America's worst-designed airport, Washington Dulles -- the airport featuring transport vehicles that look like rejected props from a low-budget 1960s alien film -- allows passengers to move from terminal to terminal without going through security a second time.
But when I finally arrived at the proper terminal, the design flaws became even more evident. I kept looking for USAir and could not find it. Eventually, I saw signs pointing me to the outside door. Outside the door and across the street is a parking garage. Surely I didn't need to go there.
Oh, of course I did. You exit the terminal, cross a road (risking your life in the face of speeding taxicabs), walk through a parking garage, cross another road, and finally are in the USAir terminal. I have never seen a worse setup in my life.
When I finally found the USAir check-in counter, there was a sign that said, "If you are flying the shuttle to Washington DCA or New York LGA, please go to the other end of the terminal." Clearly, it would be too much work to put such a sign at the door so that one didn't have to do all kinds of back-tracking.
Moral of the story: if you can avoid flying through BOS, absolutely do so. Your flying life will be at least 20% better as a result.
I flew through Boston on my way back from San Fran last weekend. Although I was ticketed through United, my Boston-LGA leg was on the USAir shuttle. Because of the way Boston is set up, you are forced to exit one terminal and walk all the way to another terminal to get on a USAir flight.
There's no AirTrain or any sort of shuttle. You just walk .75 miles or so through endless walkways and halls. How backwards is that?
What's more, because you exited one terminal, you have to go through security at the next terminal. As regular readers know, airport security is a constant challenge for me. The last thing I need is to be forced to go through security a second time. Even America's worst-designed airport, Washington Dulles -- the airport featuring transport vehicles that look like rejected props from a low-budget 1960s alien film -- allows passengers to move from terminal to terminal without going through security a second time.
But when I finally arrived at the proper terminal, the design flaws became even more evident. I kept looking for USAir and could not find it. Eventually, I saw signs pointing me to the outside door. Outside the door and across the street is a parking garage. Surely I didn't need to go there.
Oh, of course I did. You exit the terminal, cross a road (risking your life in the face of speeding taxicabs), walk through a parking garage, cross another road, and finally are in the USAir terminal. I have never seen a worse setup in my life.
When I finally found the USAir check-in counter, there was a sign that said, "If you are flying the shuttle to Washington DCA or New York LGA, please go to the other end of the terminal." Clearly, it would be too much work to put such a sign at the door so that one didn't have to do all kinds of back-tracking.
Moral of the story: if you can avoid flying through BOS, absolutely do so. Your flying life will be at least 20% better as a result.
posted by N at 5:24 PM
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